"I would like to thank you for your outstanding service that you and your team at Retail Security provide us with and the professionalism in which you conduct yourself and the business is outstanding.
The service that is provided to Floorworld is of a genuine concern for our security needs which is rare these days and that kind of service speaks for itself and I have no hesitations in referring your business to others.
Keep up the good work Darren and I congratulate you once more for your outstanding service."
"Our previous security company monitored our alarm and patrolled our office twice every night. We were never sure exactly what they did as no one ever talked to us. We just received an invoice every month.
On a Monday morning at 1.00am I received a call from them advising that the alarm was activated and request that I attend.
The back door had been left unlocked on Friday at 5.00 (as provided by monitoring records). Their patrols on Friday, Saturday and the first one on Sunday had not detected this - they had just placed their cards in the door and continued on their way.
That is when we decided to change to you.
We are impressed by your security audit, professional approach, and alarm code and key security protocols. This is very important to us as we treat the confidentiality of our client's information very seriously.
We have also been impressed with your 'incident report' procedures. The routine follow up phone call the next day assures us you are taking our protection seriously.
We have confidence that patrols are being done properly and are happy to recommend you to other businesses."
"For some time I was curious about the security monitoring service my business premises was receiving.
I was not unhappy with my previous provider, but I was never sure what I was paying for or who would attend the premises in the event of an incident because I had never been told and had no literature explaining so. I simply inherited the existing provider from the previous owner of my business.
I was well aware of your crowd control and special events security, but I didn't know about your expansion into night patrols and monitoring until this year.
I was more than happy for you to come to my premises and conduct a free security audit, and I'm glad you did. You identified a couple of exposed areas which you fixed almost immediately and also updated the alarm keypad which was well past its use by date.
You then arranged a seamless transition from my previous provider and organised for the only Grade 1 monitoring company in Tasmania to take over the monitoring.
It could not have been any easier for me, and for busy people, that is comforting.
Thanks again for all your assistance and professional approach to a very important matter!"
"I called them because of their reputation in Tasmania, I was very impressed with their professionalism. I've used them more than once and will continue to hire them for our security needs, even if they are based in Devonport."
"I hired Retail Security Services for my daughter's 18th birthday party. As a parent I was quite nervous as to what to expect with an 18th birthday party. Retail Security Services took care of all my concerns, we had an incident free night, and we could relax and enjoy our child's special night. I have no hesitation in highly recommending them for your birthday party."
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